Warranty Policy

The company Burcat Power Importadora y Comercializadora S.A de C.V. guarantees for 90 calendar days from the date of purchase, the operation of this product against any defect in the materials and workmanship used for its manufacture. Our warranty includes the repair, replacement, or change of the product and/or components at no charge to the customer, including labor, as well as transportation costs derived from compliance with this certificate. 

The company Burcat Power Importadora y Comercializadora S.A de C.V. We will deliver the product within a period not exceeding 30 days from the date of receipt of the same in our service workshops. It will not resume any responsibility in case of delay of the service due to force majeure. To make this guarantee effective, no greater requirements may be required than presenting it stamped by the commercial establishment where it was purchased, if it does not have it, the purchase invoice will suffice. 

How to make the guarantee effective. 

The guarantee will become effective when the user presents the TYPE OF PRODUCT in the place where it was purchased, with the policy duly stamped by the seller or else, receipt or voucher, which contains the specific data of the product object of the sale. The BUYER will cover freight costs when they are incurred.

THIS WARRANTY WILL NOT BE VALID UNDER THE FOLLOWING CONDITIONS 

 1. When this policy shows clear signs of having been altered in the original data consigned in it. 
   2. When the use, care and operation of the product has not been in accordance with the instructions contained in the operating instructions. 
 3. When the product has been used outside of its capacity, abused, hit, exposed to moisture, damaged by some liquid or corrosive substance, as well as any other fault attributable to the consumer. 
   4. When the product has been disassembled, modified or repaired by persons not authorized by Burcat Power Importadora y Comercializadora.